This privacy policy is for this website [Https://insightswithanna.com] and served by Anna M Heim, Trading/As Insights with Anna and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
I am committed to safeguarding the privacy of my website visitors and service users; in this policy I explain how I will handle your personal data.
I will ask you to consent to my websites' use of cookies in accordance with the terms of this policy when you first visit our website.
The Website
This website and I take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer or device. This complies the Data Protection Legislation of the UK, EU, and other countries where the General Data Protection Regulation requires explicit concent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and external socila media platforms which I use to share to my content.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers’ hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].
Contact & Communication
I do not use email forms on this website, and have as an alternative provided my Phone Number, WhatsApp Messaging which is end-to-end encrypted to add to the security of any communication you may choose to make with me for any legitimate purpose. I also provide my email address, which is accessed through your email programme, through your computer.
Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation 2018.
This website and I use any information submitted to provide you with further information about the products / services I offer or to assist you in answering any questions or queries you may have submitted.
Should you wish to subscribe to my daily free newsletter, this is done through Substack, where you have to be a member and will have provided your name and email address to Substack when joining the wider service provided by Substack. Similarly if you follow me on other social media platforms, you will need to need to have an account of your own with these platforms. I am not responsible for how the social media platforms I use will use or protect your data. You will need to read each platform's own Privacy Policy.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The only external link connected to this website are:
Which as previously stated you will have a pre-existing account with these social media providers, and will have agreed to their Terms of Service and Privacy Policy.
Data which I collect
In the main the only information I collect will be your name, your phone number, email if you have contacted me by email and your address IF we have agreed that I will be visiting your home to conduct your rune reading or to dispatch a Rune based product which you may have piurchased from me.
Your Name, Phone Number and address will be kept in a sucure manner protected by encryption for 3-months if I have performed a reading for you; after which it will be deleted from my phone and computer devices.
The recording of your reading and the image of your Rune Cast will be sent to you either by WhatsApp immediately after your rewading and will be deleted from my phone 7-days after your reading. You are therefore asked to keep your recording and image safe, as after 7-days I will be unable to resend it to you should you loose it.
If I have conducted your Rune Reading by Zoom, the Reading will be recorded and sent to you via WeTransfer within an hour of having completed your reading along with an image of the Rune Cast itself. Again the video file and image will be deleted from my system within 7-days of your reading and you are responsible for keeping your copy of the video safe for your future reference. If I am conducting your reading via Zoom, I will need your email address. Your email address will be kept on my system for 3-months after your last reading.
When paying for services, I prefer cash, however I also accept direct bank transfer and will provide you with my payment details or my PayPal account. I do not keep or store any information relating to your bank account or your paypal account.
If you are not sure about the information I may hold on you or wish me to delete any information I might hold on you before my standard 3-month period, please email me at: annaheim@hotmail.co.uk and I will delete any contact details which you may have given me within 24 hours or less.